Privacy Policy

1. Information We Collect

a. Personal Information

When you make a purchase, register for an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment information (processed securely via third-party processors)

b. Non-Personal Information

We may collect non-personally identifiable information such as:

  • Browser type

  • IP address

  • Device information

  • Pages visited

  • Time spent on our Site

  • Cookies and similar technologies


2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Send order updates and confirmations

  • Provide customer support

  • Improve our website and services

  • Personalize your shopping experience

  • Send promotional emails (with your consent)

  • Prevent fraudulent transactions and ensure security


3. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences

  • Analyze website traffic and usage

  • Deliver personalized ads (if applicable)

You can manage or disable cookies in your browser settings, but this may affect functionality.


4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted service providers (e.g., payment processors, shipping carriers)

  • Analytics and marketing platforms (e.g., Google Analytics, Facebook Pixel)

  • Authorities if required by law or to protect our rights

All third-party providers are obligated to protect your data in compliance with this policy.


5. Data Security

We take reasonable precautions to protect your information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet or electronic storage is 100% secure.


6. Your Rights

Depending on your location (e.g., EU or California), you may have the right to:

  • Access your data

  • Correct or update your data

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, please contact us at hello@mystco.co.uk


7. Email and SMS Marketing

With your permission, we may send you promotional emails or SMS messages. You can opt out anytime by clicking the “unsubscribe” link in our emails or replying “STOP” to SMS messages.


8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.


9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.


10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, contact us at:

Email: hello@mystco.co.uk
Address: Unit 35, Boston Road,
                 Leicester, LE4 1AW