Terms & Conditions

1. Use of Website

You agree to use the Site for lawful purposes only and not for any illegal or unauthorized activities, including but not limited to:

  • Attempting to interfere with the Site’s operations

  • Collecting data from other users

  • Transmitting malware, viruses, or harmful code

We reserve the right to terminate access to any user who violates these Terms.

2. Eligibility

You must be at least 18 years old to use this Site or place an order. If you are under 18, you may use the Site only with the involvement of a parent or guardian.

3. Product Information

We strive to provide accurate descriptions of our products, but we do not warrant that:

  • Product descriptions are error-free

  • Colors displayed on your screen exactly match the product

  • Inventory and availability are always current

We reserve the right to discontinue products or update pricing at any time without notice.

4. Orders & Payments

By placing an order, you agree that:

  • All information provided is true and accurate

  • You are authorized to use the payment method provided

  • You will pay all applicable taxes and shipping charges

We reserve the right to cancel any order at our discretion, including but not limited to suspected fraud or stock issues.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed. Delays may occur due to external factors beyond our control.

Please refer to our Shipping Policy for full details.

6. Returns & Refunds

We accept returns under certain conditions. Please refer to our Refund Policy for full details on eligibility, timelines, and processes.

7. Intellectual Property

All content on this Site, including but not limited to logos, images, text, product names, and designs, is the property of MYSTco or its licensors and is protected under copyright and trademark laws.

You may not reproduce, distribute, or use our content without prior written permission.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. User Accounts

If you create an account on our Site:

  • You are responsible for maintaining the confidentiality of your login information.

  • You agree to accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts at our discretion.

10. Limitation of Liability

To the fullest extent permitted by law, MYSTco and its affiliates will not be liable for any damages arising from:

  • The use or inability to use the Site

  • Any product purchased through the Site

  • Any errors, omissions, or inaccuracies in product descriptions or content

All products are provided “as is” without warranties of any kind, either express or implied.

11. Indemnification

You agree to indemnify and hold MYSTco, its affiliates, officers, and employees harmless from any claims, losses, liabilities, or expenses arising from your misuse of the Site or violation of these Terms.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes implies acceptance of the updated Terms.

13. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Email: hello@mystco.co.uk
Address: Unit 35, Boston Road,
                Leicester, LE4 1AW
Website: https://www.mystcoscent.com